Our Resident Services team continuously strives to improve the lives of our residents based on our four pillars: Education, Health & Wellness, Financial Stability, and Community Engagement. In the past year, we’ve seen our team of innovative and compassionate Resident Services Coordinators rally their communities together to combat feelings of isolation from COVID-19 and provide the necessary tools to live well. From holiday celebrations to rental assistance applications, and everything in between, check out a few notable statistics from 2021:
- 3,108 unique residents participated in activities to reduce social isolation.
- 558 residents received help with applying for rental assistance.
- $1.5M+ in rental assistance secured for residents throughout the pandemic.
- 4,863 rides were given to residents by Transportation.
- 8,203 commodity food packages delivered
- 6,925 senior residents visited Senior Choice Food Pantries located on-site at three senior Nevada HAND communities
- 474 residents were assisted in receiving SNAP (Food Stamps).
- 186 children received weekly after-school meals.
- 786 holiday meals provided to residents.
The support from community partners support and enhance our Resident Services Coordinators’ hard work. Our residents benefit greatly from these organizations, and we are thankful for their insight and resources. Here’s how our partners collaborated with us in 2021:
- Boys & Girls Clubs of Southern Nevada continues to provide services with lower engagement numbers for residents. Continued collaborative efforts are being implemented to increase participation.
- Seniors in Service provided on-site Kindle Fire 8″ tablet distribution at Westcliff Pines and Westcliff Heights. Resident Service Coordinators are continuing to submit applications.
- Three Square donated 185 $50 gift cards to residents that participate in on-site pantry program.
- The Just One Project (TJOP) has successfully delivered 2-months of on-site commodity distribution. We are continuing to have discussions on other collaborative initiatives.
- COVID-19 vaccination clinics were made possible in partnership with The City of Las Vegas’ Councilman Knudsen, Southern Nevada Health District, The City of North Las Vegas Fire Department, Immunize Nevada, and Touro University Nevada.
- Culinary Academy of Las Vegas (CALV) provided Free Mobile Pop-Up Meal distributions to 5 communities. A continued partnership with CALV will support meals for resident holiday parties and community social events.
Learn more about how Resident Services creates “more than a home” here.
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